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Tell us what you need and we will reply within 24 business hours.
Cumulus Accessibility · Headquarters
- Address: C/ Alfred Nobel, 21-23, 12540 Vila-real
Get directions (opens in a new tab) - Phone: +34 964 52 41 18
- Email: accesibilidad@cumuluscity.es
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Offices
We are close to you in Spain, Brazil and Panama.
Cumulus Accessibility · Headquarters
- Address: C/ Alfred Nobel, 21-23, 12540 Vila-real
Get directions (opens in a new tab) - Phone: +34 964 52 41 18
- Email: accesibilidad@cumuluscity.es
Cumulus Barcelona
- Address: Carrer de Lepant, 270, Barcelona
Get directions (opens in a new tab) - Phone: +34 964 33 32 75
- Email: accesibilidad@cumuluscity.es
Cumulus Brazil
- Address: Rua dos Pinheiros 623, 8º andar, 05422-011 São Paulo
Get directions (opens in a new tab) - Phone: +55 11 3042 7724
- Email: acessibilidade@cumulus.net.br
Cumulus Panama
- Address: Office One Tower, Calle 58 Este 1503, Panamá
Get directions (opens in a new tab) - Phone: +507 835 5428
- Email: accesibilidad@cumulus.com.pa
Frequently asked questions
What organisations ask us most before they start.
What is digital accessibility and why does it matter?
It is the ability of a website, app or document to be used by anyone, regardless of their abilities or age. It matters because millions of people are left out today, and because it has become a legal obligation.
Is my organisation required to comply?
Public bodies are, since Royal Decree 1112/2018. In the private sector, Law 11/2023, which transposes the European Accessibility Act (EAA), has applied since June 2025 to services such as e-commerce, banking, transport and digital communications. Microenterprises providing services are exempt. We help you confirm what applies to you.
What is the difference between an automatic and a manual audit?
The automatic one crawls the site and quickly detects technical errors. The manual one is done by an expert and reviews what a tool cannot judge: whether text alternatives make sense, whether the reading order is logical or whether a form is understandable. Acctua Audit combines both.
How much does an audit cost and how long does it take?
It depends on the scope: the number of pages and templates, whether it includes apps or documents, and the level you are aiming for. After a preliminary study of your website we send you a cost estimate and a schedule.
Does Acctua Web require changes to my website code?
No. It integrates with the website being visited and does not affect its design or functionality, because there is no need to modify the page code.
What is an accessibility statement?
It is the public document that states the level of compliance reached, the content that is still not accessible and why, the available alternatives and how to get in touch or complain. It is mandatory for the public sector and updated every year.
What is NaviLens and where can it be used?
It is a marker code that a person reads with a phone from a long distance, without focusing, and that tells them where they are and where to go. It is used in metro stations, bus stops, airports, museums and public buildings.
How do I get started?
Write to us using the form and tell us which website, app or space you want to make accessible. We reply within 24 business hours with the next steps.