Privacy policy

1. Data controller

Cumulus City, S.L., tax ID B12962981, registered office at C/ Alfred Nobel, 21, 12540 Vila-real (Spain). Contact for privacy matters: accesibilidad@cumuluscity.es.

2. What data we process

When you use the contact form we process the data you provide:

• name and email address;
• organisation and type of organisation (public or private);
• solution of interest;
• the message you write.

3. Why we use it and on what legal basis

We use this data to reply to your request and, if you ask, to send you information about our solutions. The legal basis is your consent (Article 6(1)(a) GDPR) and, to handle your enquiry, steps taken at your request before entering into a contract (Article 6(1)(b)).

4. How long we keep it

We keep the data for as long as the relationship or the handling of your request lasts and, afterwards, for the limitation periods of any legal liabilities. If no commercial relationship is established, we delete the data after a maximum of [period, for example 12 months].

5. Who we share it with

We do not disclose your data to third parties unless the law requires it. We use providers that process data on our behalf, such as web hosting ([hosting provider]) and, where applicable, email. We sign the data processing agreements required by law. If a provider is located outside the European Economic Area, we apply the safeguards provided by the GDPR.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to accesibilidad@cumuluscity.es and stating which right you want to exercise. If you believe your rights have not been met, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or your local authority. Users in Brazil have the rights set by the LGPD.

7. Cookies and storage

This site uses technical and necessary cookies and local storage, for example to remember your language and your cookie preferences. We do not use analytics or advertising cookies without your prior consent. You can change your choice at any time from “Cookie settings” in the footer.

8. Security

We apply technical and organisational measures to protect data. More information in our security policy.

9. Changes to this policy

We may update this policy. The date of the latest review appears at the top of the page.